Payment Information

There are many convenient payment options available including:

  • Electronic Funds Transfer (EFT)
  • By phone through carrier
  • Online through carrier
  • Mail

Agency Billed Clients:

If you receive your invoice from Marsh & McLennan Agency LLC, you are "agency billed" and should mail your payment to:

Marsh & McLennan Agency LLC
32332 Collection Center Drive

Chicago, IL  60693-0321

Direct Billed Clients:

If you receive your bill directly from the insurance company, you are "direct billed" and need to make your payment directly to the carrier.  

Included with the bill you receive from your insurance carrier are the payment terms, due dates, and optional forms of payment they accept.  Most insurance carriers allow you to set up Electronic Funds Transfer (EFT) or automatic bank withdrawals, pay by debit or credit card, check, and money order.  Electronic payments between you and the carrier are fast, secure, and convenient.  They eliminate some processing fees, the need to purchase stamps, and the travel to make your payment! 

Please note:  As of January 1, 2018, we will no longer be able to process direct bill payments in our offices.  This change is a proactive approach to protect your financial information to the highest degree possible, as it will now only reside between you and the insurance carrier.  We are making this change with our clients' best interests in mind regarding financial information and data security.

For your convenience, below are links to several of our carriers' websites where payments may be made:



Auto Owners

Central Insurance


Cincinnati Insurance Company


CNA Surety

Crestbrook (Nationwide Private Client)

Fidelity:  Wright National Flood Insurance | Stillwater Insurance Group

Fireman's Fund

First Insurance Funding



Grange Insurance



Kentucky Employers' Mutual Insurance

Liberty Mutual

MetLife Home & Auto


Philadelphia Insurance




Selective Insurance Group, Inc.


Vacant Express


Western Reserve Group

Westfield Insurance


If you have any questions regarding your bill or payment options, please feel free to contact your Marsh & McLennan Agency LLC service team directly at 1.800.949.1167.

In this section, you may be leaving Marsh & McLennan Agency's Midwest region website, and you will be viewing material from other websites.  Information in this section is not to be considered a recommendation or an offer to purchase any product.  The information provided herein has been obtained from sources believed to be reliable, but Marsh & McLennan Agency makes no representation as to its accuracy or completeness, and it should not be relied upon as such. Marsh & McLennan Agency accepts no liability for any direct or consequential loss arising from any use of this information or its contents.